Concierge Services
We provide professional and reliable solutions
Concierge Services
Cartagena de Indias is one of Colombia’s most enchanting destinations, renowned for its vibrant culture, colonial charm, and breathtaking Caribbean landscapes. At Mulata Concierge, we are passionate about showcasing the magic of this city while ensuring your journey is seamless, luxurious, and tailored to perfection.
Our services are designed to create unforgettable moments, combining the beauty of Cartagena with your unique preferences. Whether you’re dreaming of a private yacht tour through crystal-clear waters, exploring the city’s rich history with a guided walking tour, or indulging in fine dining at the best local restaurants, we are here to make it happen.
We offer:
- 24/7 Dedicated Concierge Service: Always available to cater to your needs.
- Full Itinerary Planning: Every detail of your trip thoughtfully curated.
- Bespoke Experiences: Tailored adventures that match your interests.
- Luxury Transportation: Travel in comfort and style.
- Yacht and Boat Rentals: Discover Cartagena’s stunning coastline.
- Property Rentals: Stay in exclusive accommodations that feel like home.
- Event & Protocol Coordination: Flawless execution for any special occasion.
- Restaurant Reservations: Access to the city’s top culinary spots.
- Cartagena Insider Guide: Discover hidden gems and local favorites.
At Mulata Concierge, we blend authenticity with luxury, bringing you closer to Cartagena’s heart while ensuring every moment is unforgettable. Let us take care of the details while you immerse yourself in the vibrant culture, stunning sunsets, and warm hospitality that make this city a true Caribbean jewel.
How to create your Itinerary?
At Mulata, we believe you should experience the three faces o Cartagena: Its Culture, its vibrant lifestyle, and its dreamy beaches.
We recommend a full 3-day itinerary to immerse yourself in the true spirit of our city.
Staying longer? you´re free to choose and expand your journey however you like.
For more inspiration, feel free to check our brochures with curated experiences.
Day 1 Culture - Rooted & refined
Choose your Cultural immersion:- Cool - Tour
- Walking Tour
- Eat & Explore
- City Tour
- Black Lives Matter
Day 2 Experience - Senses in Motion
Embrace the rhythm and flavor of Cartagena:- Move your Feet
- Savor the Moment
- Sip the Essence
- Culinary Adventures
- Craft the Sip
Day 3 Islands - your private escape
Sail away to the Rosario Islands in your own style:- Private Boat day
- Beach Bliss
Concierge Fee
Essence (5 - 10 ) $50
- Dedicated personal concierge
- Restaurant & Beach Club Reservations
- Airport Transfer coordination
- Tailored Itinerary planning
Luxe (11 - 20 ) $100
- All Essence benefits
- Welcome amenity to each guest
- Transfer out from the hotel to the Airport
Prestige (21+) $200
- $5 USD per additional guest/day
- All Luxe Benefits
- 2 dedicated concierges
- Daily check-ins and support throughout the stay
- Special gift at each experience
At Mulata, details make the difference.
There complimentary touches are thoughtfully included with select bookings.
No need to ask, just enjoy!
Exclusive Add - Ons
| 4+ Nights stays
Continental breakfast included
| 2+ Private Experiences booked
2 - hours professional photography session included.
| Property Rentals
Roundtrip airport transfers included.
| Yacht Rentals
Basic onboard catering included
| All stays
Local welcome gift
Booking Process
01 | Schedule a Meeting
Let's schedule a meeting with your dedicated concierge to discuss your preferences and how we can best assist.
02 | Review our brochure
Before our meeting, we invite you to review our digital brochure, which provides a comprehensive overview of our services and pricing information.
03 | Receive your itinerary
After our meeting, you will receive a personalized itinerary and quote tailored specifically to your needs.
04 | Adjustments & aproval
We will make any necessary adjustments based on your feedback. Once the quote is approved, a 50% deposit is required to confirm your booking and begin arrangements.
*No Initial consultation*
Please note, Mulata does not charge for the initial consultation.
*Deposit for Special Requests*
To proceed with a request that involves an event or requires a more detailed quote not covered in the brochure, a deposit of $50 USD is required. This deposit will be applied toward the concierge fee.
